Privacy Policy

 

References to “the Company” throughout this document refer to Remote Solutions LTD whose head office is at Unit 28, Metro Business Centre, Kangley Bridge Road, Lower Sydenham, London, SE26 5BW

What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

Data collected on the basis of legitimate interest
Based on our legitimate interests, we collect the following data for the purpose of running this website/. Your data is not used for any other purposes or shared with third parties. It is removed upon your request.

Data we Collect
Based on our legitimate interests, we collect the following data for the purpose of running this website. Your data is not used for any other purposes or shared with third parties. It is removed upon your request.

  • Identity and Delivery information (personal/business name, address, personal/business phone number, personal/business delivery instructions, personal/business email address etc)

  • Communications (Emails, Voice Messages, Skype, Texts, entries on the Remote Zone)

Storage of Data
Personal data is kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. We store personal data in a way that limits or prevents identification of the data subject. Personal data shall be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing, and against accidental loss, destruction or damage. We use appropriate technical and organisational measures to ensure the integrity and confidentiality of personal data is maintained at all times.

How Do We Use Your Personal Data?

  • Under the GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one or more of the following purposes:

    – Providing and managing your account.

    – Supplying products and/or services to you. Your personal details are required for us to enter into a contract with you.

    – Communicating with you. This may include responding to emails or calls from you.

    – Supplying you with information by email and/or post that you have opted-in to receive. You may unsubscribe or opt-out at any time.

  • With your permission or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out

Your rights pertaining your data

  • The right to withdraw consent

  • The right of access

  • The right to erasure

  • The right to rectification

  • The right to data portability

  • The right to object

  • Notification of data breaches

  • The right to lodge a complaint with a supervisory authority

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we rectify or erase any personal data we hold about you. Please send your request to hello@rsavuk.com

Data Sharing
We may share personal data with other organisations in the following circumstances:

  • if the law or a public authority says we must share the personal data or for the administration of justice;

  • if we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud);

  • where we restructure, sell or transfer our business (or a part of it). For example in connection with a takeover or merger.

Data Retention
To ensure fair processing, personal data will not be retained by the Company for longer than necessary in relation to the purposes for which it was originally collected, or for which it was further processed. This takes into account the legal and contractual requirements, both minimum and maximum, that influence the retention periods set forth in the schedule.

Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Support, Advice and Communications
For advice and support in relation to this policy, please contact the Data Protection Officer on +44 (0) 203 670 7760 or email hello@rsavuk.com